Shipping Policy

*ClioJewels Shipping Policy*

*1. Processing Time:*
Orders placed on our website will be processed within 1-2 business days. Please note that processing times may be slightly longer during peak seasons or promotional periods.
*2. Shipping Options:*
ClioJewels offers multiple shipping options to cater to your needs:
– Standard Shipping: Delivery within 3-7 business days.
– Expedited Shipping: Delivery within 1-3 business days (additional charges apply).
– International Shipping: Delivery times vary depending on the destination.
*3. Free Shipping:*
Enjoy free standard shipping on all domestic orders over $50. For orders below $50, a flat-rate shipping fee will apply.
*4. Real-Time Tracking:*
We provide real-time tracking for all shipments. Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your delivery.
*5. Shipping Costs:*
Shipping costs are calculated based on the selected shipping method and the delivery address. During the checkout process, you will see the shipping options and associated costs for your order.
*6. International Shipping Considerations:*
For international orders, please be aware that customs duties, taxes, and other fees may apply upon entry into your country. These charges are not included in the shipping fee and are the responsibility of the recipient.
*7. Packaging and Handling:*
At ClioJewels, we take utmost care in packaging and handling your orders to ensure that your items arrive safely and in pristine condition.
*8. Delivery Delays:*
While we strive to deliver your order within the estimated timeframe, please understand that unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We will do our best to keep you informed of any potential delays.
*9. Missing or Damaged Items:*
In the rare event that your package arrives with missing or damaged items, please contact our customer support team within 48 hours of receiving the order. We will work diligently to resolve the issue and ensure your satisfaction.
*10. Returns and Exchanges:*
For information about returns and exchanges, please refer to our Return Policy page.
*11. Contact Us:*
If you have any questions or need assistance with your order, our friendly customer support team is here to help. You can reach us through our Contact page or by calling [customer support number].
At ClioJewels, we are committed to providing you with an exceptional shopping experience, from the moment you place your order to the joy of receiving your handcrafted sterling silver pieces. Thank you for choosing us as your destination for timeless elegance.